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Healthcare software company

From Copilot inspiration to a team that builds its own agents

From inspiration to knowledge transfer: a team that can build and manage agents independently.

The question

The team lead was considering giving everyone in his team a Copilot licence, but wondered what it actually adds. The question: show concretely what copilots and agents mean for our work, and which steps it takes to go from experimenting to daily use and building our own.

Our approach

Three sessions, each a step further. One: an inspiration session on Microsoft Copilot, with the distinction between assistants, copilots, automations and agents, translated to their own work, so the value of a licence becomes visible per role. Two: agents and automations, with a hands-on introduction to Microsoft Copilot Studio. Three: a knowledge transfer session, so the team can build, manage and maintain agents independently.

Impact delivered

The team now knows which question a copilot solves and which one an agent does, has had the build platform in its hands and has a better overview of how to build and manage agents itself. The licence decision can be made per role, based on what was shown and tried.

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