# ArrowEye > From GenAI to ROI. Training in Copilot and Claude, and a Transform programme that captures what your best people know and automates what nobody should have to do. https://arroweye.be **ArrowEye BV** is a Belgian AI services company, founded by Maxime Dedeyne (co-founder) and Siemen Vander Sande (co-founder). Two pillars: **Train** (training and inspiration sessions in Microsoft 365 Copilot, Copilot Studio and Claude) and **Transform** (a discovery of ten working days, then building skills, plugins and automations in the client’s tenant month by month). Contact: contact@arroweye.be · Tervuursesteenweg 575, 1982 Elewijt, België · VAT BE 1030.266.494. Reply within 24 hours on working days. This file is the short guide for AI agents and answer engines. The full text of the services, the FAQ and the cases is in https://arroweye.be/en/llms-full.txt. Every detail page has a markdown version at the same path with .md appended, and anyone requesting text/markdown (Accept header) gets it at the regular path too. ## Transform - [Transform](https://arroweye.be/en/transform): One programme in phases — in a ten-day discovery we capture how your people do their work, and then we build the skills, plugins and automations from your roadmap month by month. What your people know stays in-house, even when they leave. You decide only after the roadmap. Price anchor: Discovery €6,000 · build per month, discovery 10 working days. - [Governance approach](https://arroweye.be/en/governance): how ArrowEye keeps it safe, in IT terms. ## Train - [M365 Copilot Fundamentals](https://arroweye.be/en/training/copilot-fundamentals) (training course, 2 days, €2,700 · per group): For the team that has Copilot licences but barely uses them. Two days on their own mailbox, meetings and documents. Your team leaves with a tailored prompt library and a use-case list per participant. Markdown: https://arroweye.be/en/training/copilot-fundamentals.md - [Claude at your work: set up in one day](https://arroweye.be/en/training/claude-fundamentals) (training course, 1 day, €1,100 · one-to-one · from 2 people €1,000 per person): For people who already have Claude and want more out of it than one-off chats. Not a course, a working day with the trainer beside you: you bring your own working week and leave with Claude set up and your first skill for a task that comes back every week. Markdown: https://arroweye.be/en/training/claude-fundamentals.md - [Copilot Studio Fundamentals](https://arroweye.be/en/training/copilot-studio-fundamentals) (training course, 2.5 days, €2,200 · one-to-one · from 2 people €1,500 per person): For people in IT who want to build agents themselves. On your tenant you build an agent that knows your documents and attach an agent flow that does something with the answer. Both working by the end, with the permissions set right. Markdown: https://arroweye.be/en/training/copilot-studio-fundamentals.md - [Copilot and agents in your Microsoft 365](https://arroweye.be/en/training/inspiratiesessie-copilot-studio) (inspiration session, 1 or 2 hours, from €450 · 1-hour session · two hours €650 · at your office +€100 travel): One or two hours of demos on processes the room recognises: Copilot in Outlook, Teams and Word, and then what an agent does on top. For the whole department, no prior knowledge needed. Markdown: https://arroweye.be/en/training/inspiratiesessie-copilot-studio.md - [Claude, feature by feature](https://arroweye.be/en/training/inspiratiesessie-claude) (inspiration session, 1 or 2 hours, from €450 · 1-hour session · two hours €650 · at your office +€100 travel): One or two hours through the Claude interface: what each feature does, when it comes in handy, and a demo on work the room knows. For those who want to see what is in it before anyone starts working with it. No prior knowledge needed. Markdown: https://arroweye.be/en/training/inspiratiesessie-claude.md ## Cases Overview: https://arroweye.be/en/cases - [Recruitment process automated, from request to decision](https://arroweye.be/en/cases/aanwervingsflow-retail): One flow and one mapping list for sixteen stores: every recruitment request lands automatically with the right approver, and HR sees everything. Markdown: https://arroweye.be/en/cases/aanwervingsflow-retail.md - [Technical documentation agent for 1,000+ users](https://arroweye.be/en/cases/documentatie-agent-high-tech): A documentation agent that makes highly technical knowledge searchable, with a source reference per answer, scaled from an expert group to the whole department. Markdown: https://arroweye.be/en/cases/documentatie-agent-high-tech.md - [One procurement agent in three languages, from procedure to public procurement law](https://arroweye.be/en/cases/meertalige-procurement-agent): A governed knowledge agent that opens up procurement knowledge in three languages, from processes and templates to Belgian public procurement legislation. Markdown: https://arroweye.be/en/cases/meertalige-procurement-agent.md - [Governed documentation agent across seven knowledge sources](https://arroweye.be/en/cases/governed-documentatie-agent): A grounded agent that opens up seven documentation sources with source references, and respects the existing permission structure. Markdown: https://arroweye.be/en/cases/governed-documentatie-agent.md - [AI-driven blog automation, from news monitoring to publication](https://arroweye.be/en/cases/ai-blogautomatisering): A content chain that follows the news daily, checks facts against sources and publishes articles in WordPress automatically. What used to be a day's work is now a check of a few minutes. Markdown: https://arroweye.be/en/cases/ai-blogautomatisering.md - [Discovery: from a broad AI ambition to a first built solution](https://arroweye.be/en/cases/use-case-discovery-healthcare): An organisation that knew it had to do something with AI, but not where: a workshop per department mapped and scored the opportunities; the strongest was worked out and built. Markdown: https://arroweye.be/en/cases/use-case-discovery-healthcare.md - [Agents versus workflows: session for Microsoft experts](https://arroweye.be/en/cases/collab-days-belgium): Conference session for Microsoft experts on agents, workflows and best practices. Markdown: https://arroweye.be/en/cases/collab-days-belgium.md - [Discovery for procurement: from ideas to two built use cases](https://arroweye.be/en/cases/discovery-procurement): Jobs-Pains-Gains workshop with 12 participants from Contracts & Procurement: the use cases mapped, the two strongest built. Markdown: https://arroweye.be/en/cases/discovery-procurement.md - [Order entry automated before the colleague retires](https://arroweye.be/en/cases/orderinvoer-bandengroothandel): Order entry that takes over the work of a colleague who is retiring: one full-time position, without a new hire, with the knowledge captured in rules. Markdown: https://arroweye.be/en/cases/orderinvoer-bandengroothandel.md - [Annual guest lecture on generative AI](https://arroweye.be/en/cases/vlerick-gastlezing): Recurring guest lecture on practical applications of generative AI. Markdown: https://arroweye.be/en/cases/vlerick-gastlezing.md - [Copilot Studio in two days](https://arroweye.be/en/cases/copilot-studio-training-telecom): Two days hands-on, from demo case to a working, published agent with governance and a reusable build pattern. Markdown: https://arroweye.be/en/cases/copilot-studio-training-telecom.md - [Copilot vision session with live demos in a regulated environment](https://arroweye.be/en/cases/copilot-vision-sessie-farma): Two hours of vision and live demos, tailored to regulatory work: participants chose three concrete use cases. Markdown: https://arroweye.be/en/cases/copilot-vision-sessie-farma.md - [From Copilot inspiration to a team that builds its own agents](https://arroweye.be/en/cases/copilot-inspiratie-enablement): From inspiration to knowledge transfer: a team that can build and manage agents independently. Markdown: https://arroweye.be/en/cases/copilot-inspiratie-enablement.md - [Copilot Chat, prompting and video content](https://arroweye.be/en/cases/copilot-chat-enablement): Copilot Chat enablement with prompt examples, translated into video content. Markdown: https://arroweye.be/en/cases/copilot-chat-enablement.md - [From dozens of sources to one curated event calendar](https://arroweye.be/en/cases/eventagenda-networkingplatform): A scrape-and-enrich chain that collects, filters and deduplicates B2B networking events from dozens of sources; the team approves every list before it goes online. Markdown: https://arroweye.be/en/cases/eventagenda-networkingplatform.md - [Copilot back on the map after a false start](https://arroweye.be/en/cases/copilot-adoptie-verzekeringen): After a negative first session, Copilot positioned as the safe alternative to shadow AI, with a demo on the client's own policies and an update six months later. Markdown: https://arroweye.be/en/cases/copilot-adoptie-verzekeringen.md - [From web form to CRM record and sales alert, without retyping](https://arroweye.be/en/cases/webformulier-naar-crm-salesalert): Every request via the contact form lands deduplicated in the CRM and the sales team immediately gets a fully briefed alert. Markdown: https://arroweye.be/en/cases/webformulier-naar-crm-salesalert.md - [From AI awareness to practical Copilot use](https://arroweye.be/en/cases/copilot-adoptie-voeding): A practice-oriented introduction to Copilot, directly applicable on the work floor. Markdown: https://arroweye.be/en/cases/copilot-adoptie-voeding.md - [This website: built entirely with Claude Code](https://arroweye.be/en/cases/website-gebouwd-met-claude-code): Our own site, from empty project to live, built entirely with Claude Code: custom skills and a decision register, without a web agency. Markdown: https://arroweye.be/en/cases/website-gebouwd-met-claude-code.md - [Our financial plan for the notary, drawn up with a custom skill](https://arroweye.be/en/cases/financieel-plan-met-een-skill): The statutory financial plan for our management companies, drawn up with a custom skill: interview, calculation model, independent review and the document for the notary. Markdown: https://arroweye.be/en/cases/financieel-plan-met-een-skill.md - [n8n Fundamentals in two days](https://arroweye.be/en/cases/n8n-fundamentals-cohort-april): Two-day hands-on n8n cohort (April 2026) via a Dutch training partner: two participants, five automations of their own and a working AI agent. Markdown: https://arroweye.be/en/cases/n8n-fundamentals-cohort-april.md - [n8n Fundamentals in three days](https://arroweye.be/en/cases/n8n-fundamentals-cohort-juli): Three-day hands-on n8n cohort (July 2026, Rotterdam) via a Dutch training partner: four participants, from the basics to a working AI agent. Markdown: https://arroweye.be/en/cases/n8n-fundamentals-cohort-juli.md - [From a list of topics to a complete training, with custom skills](https://arroweye.be/en/cases/training-builder-eigen-skills): Custom skills that turn a list of requested topics into a complete training: scope, slides, exercises and trainer guide, ready for the room. Markdown: https://arroweye.be/en/cases/training-builder-eigen-skills.md - [Generative AI in daily work, in one day](https://arroweye.be/en/cases/genai-in-het-dagelijks-werk): One-day GenAI training (September 2026, Eindhoven) via a Dutch training partner: from AI as a chat window to AI as a colleague you brief, on your own work. Markdown: https://arroweye.be/en/cases/genai-in-het-dagelijks-werk.md - [A training proposal after the intro call, in minutes](https://arroweye.be/en/cases/trainingsvoorstel-in-minuten): From the emails or the transcript of an intro call to a correct, consistent training proposal in our house style, checked before it goes out. Markdown: https://arroweye.be/en/cases/trainingsvoorstel-in-minuten.md - [Claude at your work: one entrepreneur, six initiatives, one day](https://arroweye.be/en/cases/claude-1op1-rotterdam): One-day private training (September 2026, Rotterdam) via a Dutch training partner: Claude set up on the own tasks of an entrepreneur with six initiatives, from settings to custom skills and token maximisation. Markdown: https://arroweye.be/en/cases/claude-1op1-rotterdam.md ## Knowledge hub Overview: https://arroweye.be/en/knowledge-hub - [How does an AI agent work?](https://arroweye.be/en/knowledge-hub/hoe-werkt-een-ai-agent) (video): The six essential building blocks of an AI agent, explained in plain language — not a chatbot, but software that takes work off your hands. Video in Dutch. Markdown: https://arroweye.be/en/knowledge-hub/hoe-werkt-een-ai-agent.md - [5 AI buzzwords, explained simply](https://arroweye.be/en/knowledge-hub/vijf-ai-buzzwords-simpel-uitgelegd) (video): The AI terms you hear everywhere — what they mean, and what they do for you. Video in Dutch. Markdown: https://arroweye.be/en/knowledge-hub/vijf-ai-buzzwords-simpel-uitgelegd.md ## About and contact - [About us](https://arroweye.be/en/about): the two builders behind ArrowEye. - [Book thirty minutes](https://arroweye.be/en/book-a-call): the first call, no strings attached. - Maxime Dedeyne on LinkedIn: https://www.linkedin.com/in/maxime-dedeyne-260b23167/ - Siemen Vander Sande on LinkedIn: https://www.linkedin.com/in/siemen-vander-sande/ - ArrowEye on LinkedIn: https://www.linkedin.com/company/109809609/ - ArrowEye on YouTube: https://www.youtube.com/@ArrowEyeBE Last built: 2026-10-16.